The most common problem is printing the coupons.
Our web site contains "frames". A top frame and a bottom frame. Most times, your computer will know which part of the frame (the bottom) to print. Sometimes it will not know. If you print and all you get is the top of the page and not the coupon, do this: place you mouse pointer on any TEXT in the bottom frame. Right mouse click and choose "Print" from the drop down menu.

Some of our coupons have a "PRINT" button or link. In order for this feature to work, your computer must have "Java" running. The page you are viewing IS the actual coupon. If you click on the print button or link and receive an ERROR message, then click back onto the coupon and use your normal print button on your computer, not the one on the coupon. If the coupon still refuses to print, please let us know.

If the coupon prints, but runs off the page, check your page setup margins. Click on FILE then Page Setup...
The margins should be .25 left and right; .5 top and bottom in order to fit a whole page on a sheet of paper. If your coupon prints "funny" just bring it in anyway. As long as most of the coupon is printed, it will be accepted.

Also, the MS Internet Explorer browser allows you to adjust the size of the screen text. Our pages are designed to be viewed and printed in the MEDIUM sized text. To check or change your font size setting, click on VIEW, then on TEXT SIZE and choose MEDIUM. A larger text size may cause the coupon to print off the page.

Also, some Netscape versions disfavor our coupons. Try printing with Internet Explorer instead.

Another problem is not being able to properly SEE the coupon.
If the coupon your are viewing is difficult to read, please let us know. Please specify the coupon/facility name and airport and any other details about the difficulty.

Click Here to send your questions to our  Website Manager

• Please be as specific as possible in describing the problem

• Include the name of the facility and airport so that we can fix the problem

Thank you for helping us make our site better for everyone!

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